Efficacy of the theory of communication competence and personality traits in predicting tour guides’ income

ABSTRACT

The purpose of this study was to explain the extent to which communication competencies and personality types influence tour guides’ performances, as measured by two livelihood indicators: earned tips and overall income. Data were collected from a sample of 387 professional tour guides via self-report survey. The study results suggest that some verbal and non-verbal communication competencies play a role in predicting tips earned. Moreover, the study has found that three of the Big Five personality traits are useful predictors of tips and general income. Theoretical and practical implications are discussed within the realm of Theory of Communication Competence and Big Five Personality Traits.     

Digital Piracy: Factors that Influence Attitude Toward Behavior

A new form of software piracy known as digital piracy has taken the spotlight. Lost revenues due to digital piracy could reach $5 billion by the end of 2005.Preventives and deterrents do not seem to be working – losses are increasing. This study examines factors that influence an individual’s attitude toward pirating digital material. The results of this study suggest that attitude toward digital pirating is influenced by beliefs about the outcome of behavior (cognitive beliefs), happiness and excitement (affective beliefs), age, the perceived importance of the issue, the influence of significant others (subjective norms), and machiavellianism. Given these results, measures can be developed which could alter attitudes toward digital piracy. Sulaiman Al-Rafee received his Ph.D. in Information Systems from the University of Arkansas in the USA, May, 2002. He is an assistant professor of Information Systems at the department of Quantitative Methods and Information Systems at the College of Business Administration, Kuwait. He is the MIS coordinator at the department, and has taught different MIS courses within the department. His reserch interests include: ethics, behavioral psychology, software and digital piracy, user acceptance of information technology, and cross-cultural studies. Timothy Paul Cronan, Professor and M.D. Matthews Chair in Information Systems, University of Arkansas, Fayetteville, Arkansas. Dr. Cronan received the D.B.A. from Louisiana Tech University and is an active member of the Decision Sciences Institute and The Associaton for Computing Machinery. He has served as Regional Vice President and on the Board of Directors of the Decision Sciences Institute and as President of the Southwest Region of the Institute. In addition, he has served as Associate Editor for MIS Quarterly. He is currently Director of Enterprise Systems and Director of the Master of Information Systems degree programs. His research interests include information systems ethical behavior, work groups, change management, expert systems, performance analysis and effectiveness, and end-user computing. Publications have appeared in MIS Quarterly, Decision Sciences, Journal of Business Ethics, Information and Management, OMEGA The International Journal of Management Science, The Journal of Management Information Systems, Communications of the ACM, Journal of Organizational and End User Computing, Database, Journal of Research on Computing in Education, Journal of Financial Research, as well as in other journals and Proceedings of various Conferences.     

关于提高新疆大学植物学教学质量几点措施的反思

为了保证学生的植物学教学质量稳步上升,新疆大学生命科学与技术学院在重视了植物学理论教学的同时,加强植物学野外实习工作。具体措施:①优化师资,教授上课、带实习;②在理论课学时压缩的背景下,保证实践教学时数;③教学中注重激发学生兴趣,实习内容与地域特点相结合;④严格考核制度,要求学生认识100～200种常见植物;⑤引导学生创新,积极参与科学研究。     

Factors that Influence the Intention to Pirate Software and Media

This study focuses on one of the newer forms of software piracy, known as digital piracy, and uses the Theory of Planned Behavior (TPB) as a framework to attempt to determine factors that influence digital piracy (the illegal copying/downloading of copyrighted software and media files). This study examines factors, which could determine an individual’s intention to pirate digital material (software, media, etc.). Past piracy behavior and moral obligation, in addition to the prevailing theories of behavior (Theory of Planned Behavior), were studied to determine the influence on digital piracy intention. Based on the results of this study, planned behavioral factors in addition to past piracy behavior and moral obligation were found to influence an individual’s intention to pirate digital material. Attitude, past piracy behavior, perceived behavior control, and moral obligation explained 71 percent of the intention to pirate variance. Using these results, a better understanding of why individuals pirate is presented and can be used to help combat digital piracy. Timothy Paul Cronan is Professor and M. D. Matthews Chair in Information Systems at the University of Arkansas, Fayetteville. Dr. Cronan received the D. B. A. from Louisiana Tech University and is an active member of the Decision Sciences Institute and The Association for Computing Machinery. He has served as Regional Vice President and on the Board of Directors of the Decision Sciences Institute and as President of the Southwest Region of the Institute. In addition, he has served as Associate Editor for MIS Quarterly. His research interests include information systems ethical behavior, piracy and privacy, work groups, change management, data warehouse development, performance analysis and effectiveness, and end-user computing Publications have appeared in MIS Quarterly, Decision Sciences, Journal of Business Ethics, Information and Management, OMEGA The International Journal of Management Science, The Journal of Management Information Systems, Communications of the ACM, Journal of Organizational and End User Computing, Database, Journal of Research on Computing in Education, Journal of Financial Research, as well as in other journals and proceedings of various Conferences. Sulaiman Al-Rafee received his Ph.D. in Information Systems from the University of Arkansas 9n the USA in May, 2002. He is Assistant Professor of Information Systems at the Department of Quantitative Methods and Information Systems at the College of Business Administration, Kuwait University. He is the MIS coordinator of the department and has taught a variety of MIS courses within the department. His research interests include: ethics, behavioral psychology, software and digital piracy, user acceptance of information technology, and cross-cultural studies.     

Globalization and its consequences: Malaysian managerial perspectives and implications

With the aid of a multi-disciplinary literature review and a sample of 165 managers and professionals, this study investigated the perception of the impact of globalization in Malaysia. The study revealed that a significant percentage of the respondents subscribe to the hegemonic view of globalization as a system that is closed to other political, economic and value systems. However, they also see the benefits of globalization in terms of the transfer of good business practices as well as the flow of foreign direct investment (FDI). The views of respondents vary between ethnic groups, with the Chinese tending to be more enthusiastic about the positive impact of globalization while the Malays tend to be more concerned about its negative impact. The theoretical and practical implications of the study are discussed.     

Procedural justice in promotion decisions of managerial staff in Malaysia

Previous research indicates that procedural justice in promotion decisions has affected employees' organizational commitment, intent to leave and career satisfaction. The purpose of this study was to examine the effect of procedural justice in promotion decisions on managers' commitment, specifically organizational commitment, intent to leave, career satisfaction and job performance in multinational companies in Malaysia. Data were obtained from a sample of managers with more than 10 years of service in the organization through in-depth interviews. The findings show that perceived procedural injustice in promotion decisions have an unfavourable impact on employee commitment, job performance and career satisfaction. The intent to leave is also higher, especially among young managerial staff.